Privacy Notice

This Privacy Notice details the types of personal data Wifreight may collect when you interact with us. It explains how we store, handle, and safeguard your data.

What Personal Data Do We Collect?

Personal data includes any information that identifies you, such as your name, address, phone number, or email. We only collect the necessary data to provide you with our services.

When Do We Collect Your Data?

• When you request a quote
• When you visit our website to purchase services
• When placing an order via phone, in person, or online
• When creating an account with us
• When you contact us with queries or complaints

How Will Your Data Be Used?

We use your data to process orders and provide shipment information. It also helps us send sailing schedules and updates. You can opt out of these communications anytime.

How Do We Protect Your Data?

• All databases are password-protected
• We use secure servers to store data
• Employees must verify their identity before accessing data
• SSL encryption is used for secure transactions

Legal Bases for Data Collection

• Consent: Your data is collected with your permission.
• Contractual Obligation: Required for service delivery.
• Legitimate Interest: Necessary for business operations.
• Legal Compliance: Required by law.

Who Do We Share Your Data With?

We do not share your data with unnecessary third parties. However, we may disclose it to our trusted agents and customs authorities in destination countries as required by law.

Data Retention

We keep your data only as long as necessary. Order records are retained for six years in compliance with tax regulations.

Your Rights

• Access your personal data for free (unless excessive).
• Correct any outdated or incorrect data.
• Request data deletion from our database.
• Opt out of direct marketing.

Contact Us

If you have any questions about your personal data, contact Wifreight:

UK Contact:

Hanson Yard, Botany Way,
Purfleet RM19 1SR, United
Phone: +44 20 7511 3353
Email: info@wifreight.com